Terms of service
This website is operated by GLMORA, a brand owned, managed, and operated by Kalash Enterprise, India. Throughout the site, the terms “we”, “us”, “our”, and “GLMORA” refer to GLMORA / Kalash Enterprise. By visiting our website and/or purchasing something from us, you engage in our services and agree to be bound by the following Terms & Conditions, including any additional policies referenced herein or available by hyperlink.
Please read these Terms & Conditions carefully before accessing or using our website. If you do not agree to all the terms stated here, you may not access the website or use any services.
Use of Website
By accessing or using our website, you confirm that:
• You are at least the age of majority in your state, province, or country of residence
• You are legally capable of entering into binding contracts
• You will not use our products for any illegal or unauthorized purpose
• You will not violate any laws, rules, or regulations in your jurisdiction while using our website or services
• You will not attempt to hack, disrupt, misuse, or interfere with the website, server, or payment systems
We reserve the right to refuse service to anyone for any reason at any time.
General Conditions
We reserve the right to modify, suspend, discontinue, or restrict access to any part of the website or services without prior notice.
You understand that your content (excluding payment information) may be transferred unencrypted and involve:
• Transmissions over various networks
• Changes to conform and adapt to technical requirements of connecting devices or networks
Credit card and payment information is always encrypted during transfer over networks.
Products and Services
All products displayed on this website are subject to availability. We reserve the right, but are not obligated, to:
• Limit the sales of products or services to any person, region, or jurisdiction
• Limit quantities of any products or services offered
• Discontinue any product at any time without notice
• Change packaging, specifications, fragrances, designs, product descriptions, or pricing without prior notice
• Refuse or cancel any order placed with us
We make every effort to display product colours, packaging, and descriptions as accurately as possible. However, we do not guarantee that your device screen will display colours or images accurately.
Pricing and Payments
• All prices are listed in Indian Rupees (INR) unless otherwise stated
• Prices are subject to change without notice
• We reserve the right to correct any pricing, listing, or typographical errors at any time
• Full payment must be received before dispatch unless Cash on Delivery is offered
• We accept secure payment methods made available on our Shopify store
Payment transactions, billing descriptors, invoices, or bank statements may appear under the name Kalash Enterprise.
If any transaction is declined, flagged, unauthorized, suspicious, or incomplete, we reserve the right to cancel the order.
Orders and Acceptance
After placing an order, you may receive an order confirmation email. This does not guarantee acceptance of the order.
We reserve the right to accept, reject, limit, or cancel any order for reasons including but not limited to:
• Product unavailability
• Incorrect pricing
• Duplicate orders
• Fraud concerns
• Incomplete customer details
• Bulk buying or reseller activity contrary to our policies
If payment has been collected for a cancelled order, the amount will be refunded as per applicable timelines.
Cancellations
• Orders cannot be cancelled once packed, processed, or shipped
• Cancellation requests before processing may be considered at our sole discretion
Shipping and Delivery
We aim to dispatch orders within the timelines communicated on the website. Delivery timelines are estimates only and may vary depending on:
• Customer location
• Courier service availability
• Weather conditions
• Public holidays
• Operational delays
• Force majeure events
GLMORA / Kalash Enterprise shall not be liable for delays caused by third-party courier partners or circumstances beyond our control.
Please refer to our Shipping Policy for more details.
Returns, Replacements, and Refunds
All returns, replacements, and refunds are governed by our Return & Refund Policy.
Due to the hygienic and personal-use nature of our products, opened or used products may not be eligible for return unless damaged, defective, or incorrectly delivered.
By placing an order, you agree to the terms stated in our Return & Refund Policy.
User Information and Account Responsibility
You agree to provide current, complete, and accurate purchase and account information for all orders placed at our store.
You are responsible for maintaining confidentiality of your account credentials and restricting access to your devices.
We are not responsible for losses or delays caused by:
• Incorrect shipping address
• Wrong phone number or email
• Failure to receive OTP or delivery calls
• Unauthorised use of your account due to your negligence
Intellectual Property
All content on this website, including but not limited to:
• Logos
• Brand names
• Product names
• Packaging designs
• Text
• Graphics
• Images
• Videos
• Layouts
• Icons
are the exclusive property of GLMORA / Kalash Enterprise or its licensors and are protected under applicable intellectual property laws.
You may not reproduce, copy, republish, distribute, modify, sell, or exploit any content without prior written consent.
Third-Party Tools and Links
We may provide access to third-party tools, services, payment gateways, or links over which we neither monitor nor control.
We are not liable for any damages or issues arising from your use of third-party websites or services.
Please review third-party policies before engaging in transactions.
Prohibited Uses
You are prohibited from using the website or its content:
• For any unlawful purpose
• To solicit others to perform unlawful acts
• To violate regulations or laws
• To infringe intellectual property rights
• To harass, abuse, insult, or discriminate
• To submit false or misleading information
• To upload malware or malicious code
• To collect personal data of others
• To spam, phish, scrape, or interfere with security systems
We reserve the right to terminate your use of the service for violating any prohibited uses.
Limitation of Liability
To the fullest extent permitted by law, GLMORA / Kalash Enterprise, its owners, employees, affiliates, suppliers, and partners shall not be liable for any:
• Direct losses
• Indirect losses
• Incidental damages
• Consequential damages
• Loss of profits
• Data loss
• Service interruptions
arising from your use of the website, products, or inability to use the services.
Indemnification
You agree to indemnify, defend, and hold harmless GLMORA / Kalash Enterprise from any claim or demand arising out of your breach of these Terms & Conditions or violation of any law or third-party rights.
Severability
If any provision of these Terms is found unlawful, void, or unenforceable, such provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed without affecting remaining provisions.
Termination
These Terms remain effective unless terminated by either you or us. We may terminate or suspend access immediately if you fail to comply with any provision.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of use of this website shall be subject to the exclusive jurisdiction of the competent courts in the business operating location of Kalash Enterprise, India.
Changes to Terms
We reserve the right to update, change, or replace any part of these Terms & Conditions at any time by posting updates on this website.
It is your responsibility to check this page periodically for changes. Continued use of the website after updates constitutes acceptance of those changes.
Contact Information
For any questions regarding these Terms & Conditions, please contact us at:
Email: hello@glmora.com
GLMORA, is owned and operated by Kalash Enterprise, India.