Shipping policy

This Shipping Policy outlines how GLMORA handles order processing, shipping, and delivery.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation
  • Orders are not processed or shipped on Sundays or public holidays
  • In case of high order volume, processing times may be slightly delayed

If there is a significant delay in processing your order, we will notify you via email.

Shipping Rates and Delivery Time

  • Shipping charges are calculated at checkout based on your location
  • Estimated delivery time is 3–7 business days depending on your location

Please note that delivery timelines are estimates and may vary due to external factors

Shipment Confirmation and Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details. You can use this information to track your shipment.

Delivery Delays

GLMORA is not responsible for delays caused by:

  • Courier partner issues
  • Natural disasters or unforeseen circumstances
  • Incorrect shipping address provided by the customer

We will assist you in tracking your order, but we do not guarantee delivery timelines once the order has been handed over to the courier.

Incorrect Address or Failed Delivery

  • Customers are responsible for providing accurate shipping details
  • If an order is returned due to an incorrect address or failed delivery attempt, additional shipping charges may apply for re-dispatch

Damaged or Lost Packages

If your order arrives damaged or is lost in transit:

  • Please contact us within 48 hours of delivery at hello@glmora.com
  • Provide your order number and clear photo/video proof (if applicable)

We will investigate the issue and provide a suitable resolution.

International Shipping

  • We may offer international shipping on selected products
  • Delivery timelines and shipping charges vary based on destination
  • Customers are responsible for any customs duties, taxes, or import charges applicable in their country

Contact Information

For any shipping-related queries, please contact us at:
hello@glmora.com

Legal Compliance (India)

This policy is in accordance with applicable Indian laws, including the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020. Delivery timelines are indicative and not legally binding.